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FAQ


Questions:

- How to sell a product or to post an ad ?
- I have just posted an ad, why it is not online ?
- It has been more than 72H and i still do not see my ad on the website. Why ?
- I have just completed the registration, but i am not able to sign-in on the website, why ?
- Is DestockPlus free ?
- What is the price of a GOLD AD ?
- I paid for the PLATINUM offer but i cannot see any changes on my account.
- Do you sell / buy products?
- I am interested by an ad, how to make an offer to the seller?
- I am not a professional, can i use your website?
- My account has been deleted, why?
- Can you recommend me a partner / supplier / for my activity ?
- I have a problem with a user from your website. What can i do?
- What is the responsibility of DestockPlus in the published offers?


Question: How to sell a product or to post an ad ? - Top of page
Answer:

You are a professional stock clearer or destocker and you wish to post an ad ? To sell a product, you just have to register : fill the form and choose a username, a password and fill the contact information field.
Once the form is validated, you will soon receive a short reminder of your information. Log-in into the my space page by submitting your login and password then click on the post an ad button, anf fill all the fields of your ad (title, category, description…), insert a picture if you want to by clicking on the browse button.
Then click on submit, and your ad will soon be automatically published and available to thousands of users.

 
Question: I have just posted an ad, why it is not online ? - Top of page
Answer:

All our ads are under a 72 H publication process.

 
Question: It has been more than 72H and i still do not see my ad on the website. Why ? - Top of page
Answer:

It is possible that your ad has been deleted because of an inapropriate content.

 
Question: I have just completed the registration, but i am not able to sign-in on the website, why ? - Top of page
Answer:

After your registration, a confirmation email including a validation link has been sent to your mailbox. You have to click on this link to validate your account ?

 
Question: Is DestockPlus free ? - Top of page
Answer:

Posting ads on DestockPlus is free, we do not take any fees or any commissions on sales. You are free to post as much ads as you want to as long as they respect our General terms of use.

Still you can enhance your activity on DestockPlus by trying our Premium subscriptions. They will make you able to get the "Verified" status and to enjoy some exclusive functionalities.

 
Question: What is the price of a GOLD AD ? - Top of page
Answer:

The price of a GOLD ad depends on the number of categories and the duration of publication you will choose. You can check the prices here.

 
Question: I paid for the PLATINUM offer but i cannot see any changes on my account. - Top of page
Answer:

Before activating your rights and advantages, we have to verify the required documents. (Photocopy of an ID card or passport, commercial registration proof in effect in your country (less than 12 months).

 
Question: Do you sell / buy products? - Top of page
Answer:

No, our website is a classified ads website. We do not own or buy any product.

 
Question: I am interested by an ad, how to make an offer to the seller? - Top of page
Answer:

TFirst of all, the offers that you see on the website do not belong to DestockPlus, you must directly contact the seller and not DestockPlus.
To make an offer, you can click on the seller email adress at the bottom of the page or contact him using his phone number, if available, or general contact information.

 
Question: I am not a professional, can i use your website? - Top of page
Answer:

No, our website is a classified ads exclusively dedicated to wholesalers and destocking professionals who wish to sell products or stocks.

 
Question: My account has been deleted, why? - Top of page
Answer:

Multiple reasons are possible.
Your profile is too incomplete or seems not serious towards other users.
You published ads regarding illegal, counterfeits or irrelevant products.

 
Question: Can you recommend me a partner / supplier / for my activity ? - Top of page
Answer:

No, we cannot tell you to work with one of our users more than with another one. We invite you to check our website and to make your on choice among the wholesalers and professional destocking companies represented on our website.

 
Question: I have a problem with a user from your website. What can i do? - Top of page
Answer:

First you have to report us your problem and to give us precise information about this user and the nature of your problem. Then try to sort things out with this person. At last, if you cannot find a way to solve this situation, we invite you to report this problem to competent authorities.

 
Question: What is the responsibility of DestockPlus in the published offers? - Top of page
Answer:

DestockPlus is a classified ads plateform where you can buy or sell as you like. We do not interfer in the deals between the seller and the buyer, we do not verify the quality of the products for sale and we cannot guarantee the reception or the payment of the products.